The customer service at Pro Ski was amazing. Nick helped me get all set up with a new snowboard, boots and bindings for my beginner's skill level and answered any questions I had (which were a lot). Pete helped my husband find the prefect ski boots, which was a task in itself due to my husband's abnormal size feet. Pete was very knowledgeable and knew the importance of having the right fitting boots. Due to the great customer service levels & knowledge my husband even went back and brought a pair of skis with the of Pete a week later.