Before today I would have given this place 3 to 5 stars but today I will be finding another Chipotle location. The service and management has been sliding downhill the past 6 months. Today we got half the meat we usually do on our bowls. My husband asked about getting a little more and was told he would get charged for double meat. They did not have forks and when I asked the cashier Samantha if we could get forks she said "we are out of them". I asked her if I was supposed to eat a salad with a spoon and she shrugged and looked annoyed. No apology. No customer service. They could use some basic PR training. And a good manager.