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| - So, we've been to this place twice within a period of only two weeks and on both occasions, I ordered just the falafel wrap by itself since I eat light in the evenings & just wanted a snack. The wrap itself is huge for one person like me to finish so I kept one half and gave the other half to my husband as an add on to his shawarma plate. I'm giving 4 stars because I love the taste of this sandwich and also how we're allowed to customize what ingredients we want in it. The toppings I chose were tomatoes, lettuce, green vegetable mix (sorry, I don't know the proper name), onions, radish, garlic sauce, and tzatziki sauce, which made this sandwich very tasty. However, be prepared to wait about 15 mins. for them to cook the falafel because they make that fresh on the spot.
Customer service, I would rate as satisfactory. They were cordial and met the bare minimum requirements to be polite to us and give us all that we needed but at the same time, they lacked that personal touch to help make themselves stand out. Prices, as previous reviews have stated, are indeed on the expensive side when comparing with other fast food shawarma places that I've been to. If the falafel sandwich didn't taste so amazing, I would have actually given an overall rating of 3 stars.
On the whoIe, I will keep coming back here in the future, for convenience sake, as it's only minutes from our place and is in the same plaza where we do all our errands. Maybe, next time I'll try one of their rice dishes too.
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