I've been with this Insurance company (1 yr.) having auto Insurance. Have NO Tickets, NO Accidents, NO Claims and no changes to Coverage. Yet they gave me a 38% INCREASE in Premiums. Two calls made - 1) to this Agency, 2nd to Customer Service talking to Senior Account Specialist to receive no satisfactory explanation. This is an OBSCENE increase. I've heard from other previous customers that they have experienced similar situations. The company gives low premiums to get you in the door and then "sticks it to you" with substantial increases upon renewal. My advice - don't use this Agency, or this Company.