I've been a customer of Malibu storage for the last two years or so. This company was recently bought out and it's now called Smartstop Storage. Everything is blue and white and it's a whole new staff. Over the last few years I've been to several different storage facilities. This one was one of the better ones. I just hate having to pay the monthly fee lol. One thing that surprised me about Malibu is that I had to pay the insurance as to in the past the storage facility paid the insurance. Just the feeling of paying insurance of junk that I'm unwilling to get rid of. As for the storage facility....it's gated like the majority of them are and you have to key in your secret code to gain entrance. One thing that is consistent with this storage facility is that dust get in just like it gets in everywhere else.