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| - Just left this Fuel pizza and won't be back. I doubt they care though. I've been to this location 3 times in the past few months and have had customer service issues twice. The first time was that they forgot to serve our order and they apologized after half an hour and said someone didn't put the order slip in the right spot. Annoying but no big deal in the end, it just took a long time. The next time we went, service was fast and easy. Today though was not good. We ordered 4 slices of pepperoni and 6 garlic knots. After about 20 minutes, a girl comes over with one slice of pepperoni and 3 knots, says our wings will be ready soon. We tell her she must have the wrong table because we didn't order wings. She looks majorly confused, stares at our receipt and then says hold on, leaves the partial order and goes back up front. We watch as she yanks down all the order slips, reading them and then finally brings us back 3 more knots, explaining our other 3 slices of pepperoni will be right out. Okay. So we wait. And we wait some more. I go ahead and eat the one slice so it doesn't get cold and give up on the idea of us eating together on our lunch date. After I've eaten, my husband is still waiting. Another employee brings over slices of pepperoni to the family that just sat at the table next to us. He sees our empty tray and asks if we would like him to take it. We say no, we'd really just like the rest of our order. We've now waited over 40 minutes. He looks surprised that we are waiting for pepperoni still and says he will check on it. We watch as he goes up and asks the girl about the remainder of our order, she looks up at us and looks annoyed. Slaps the pizza on a tray and brings it to us. No apology for the wait. No apology that they served my food half an hour before my husbands food. Nothing. Just here you go. I go to get a box for the rest of my order as I'm just annoyed and want to leave and he girl has the audacity to say that our order was slow to come out because the oven was broken. Huh. That's funny, cause the people next to us who came in a half hour behind us got pepperoni slices in under 10 minutes before we got ours. I tell her that it was just disappointing that we waited so long and couldn't even eat together because they served 1/3 of our order and then the rest of it 30 minutes later. Her response? An "I could care less" smirk and a shoulder shrug. Don't lie to me . Just say we screwed up, I'm so sorry and leave it at that. The pizza here is decent but I will never go back simply for the attitude of the girl who "helped" us today.
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