The food is good, but I have two major complaints:
1. Why do the French fries taste so awful? They are hands down the worst French fries that I have ever eaten. How often is the fryer oil changed? Is the oil strained every morning before the fryer is turned on?
2. Some of the food safety and hygiene practices of the staff are alarming to put it mildly. I've witnessed a staff member drop tongs on the floor and then place them back on the counter to be used again. The manager looked at us and then quietly walked over to take the tongs into the kitchen. I've also seen employees wearing gloves touch their face and cell phone without replacing the gloves.
I've worked in restaurants myself and these practices are disgusting and may put the health of customers at risk. If you drop utensils on the floor you CANNOT pick them up unless you wash you heads before cooking again!