| rev:text
| - Short:
Possibly one of the worst diners I've ever been to.
Let me start by saying that there are a few small things that the owners/operators could do to dramatically raise the quality of this place. These things would add little/no operating costs.
Service (1/5...poor):
I came in on a Saturday, it was busy and I expected service to be a little slow and it was. I don't fault them for that. I was quickly served coffee but it took literally 10 minutes to get cream for it and instead of milk/cream/half-half they provide a premixed disgusting non-dairy creamer. Even McDonalds serves real cream. I ordered the special omelet and asked to add sausage into my omelet. The waitress rudely pointed to the bottom of them menu where it stated that no substitutions were allowed for sausage, bacon or ham. I pointed to the part where it said "addition ingredients $0.60" and that I didn't want to substitute, I wanted to add. She said she'd have to charge me $3.00 for an order of sausage, mind you that the difference in price between a cheese omelet and a sausage omelet is only $1.50 and that the $0.60 was for mushrooms/onions/peppers/etc not meat. I said i would pay the $1.50 to add sausage, but she wouldn't back down and got quite upset.
Food:
Large portion size but poorly cooked. It must have been the equivalent of a 4-5 egg omelet, however the onions, green peppers, and mushrooms in the omelet were completely raw. This was quite unpleasant. The american fries cooked like hashbrowns were quite good, however they weren't seasoned at all. A little salt and pepper during cooking would go a long way. The coffee was TERRIBLE. I'm not expecting starbucks or fresh roasted coffee, but Folgers coffee is better than the stuff they served. I can't believe with all the coffee roasters in Madison, they couldn't serve a better cup.
Atmosphere:
It's a diner, I don't go there for atmosphere nor really care.
Value:
Had the vegetables in the omelet been cooked and the coffee better, it would have been a good value, not great, but good. $11 for an omelet and coffee in a diner is a little high but not excessive.
Simple area's of improvement:
Cook the vegetables in your omelets
State the price of adding extra meats to omelets
Better coffee
Cream or half-half
Season the hashbrowns/fries
Remove the Visa/Mastercard sticker on your door if you're not going to accept it
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