rev:text
| - im updating my review.
i highly dislike going to this home depot.
at first, all seemed well. a couple people at the front recognize my boyfriend and I and always remember what we were last there for. thats good customer service.
what i did not take into consideration was the fact that we were there to deal with ONE department on multiple occasions. appliances. and the one guy that helped us nearly EVERYTIME was very good at what he does. He was very knowledgable, friendly, helpful, etc. everything you would expect with someone in customer service.
after all appliances were bought, it just went downhill.
its almost as if they couldnt find anyone to hire so they settled with the 14 high school students that applied for anything they could get. I needed help multiple times in the paint department, and it was always a couple of teen girls standing around gossiping. they would stare right at you so i KNEW they saw us but would never offer assistance or make sure we were doing okay.
seriously?
slowly it seemed that every department had teen girls in charge with no clue about anything. if you work in the paint department, i figure you would know a majority about paint. flooring, flooring. plumbing, plumbing.. you see where im going with this?
everytime we had a question whether it be to the girl in paint, the girl at the register, the girl standing by the door, they NEVER knew the answer.
i cant stand coming here anymore. all its good for is appliances. the guy i mentioned in my previous review works in plumbing. the one who acts like he knows what hes doing but fails to mention the important parts of things (ie. the electrical wiring on garbage disposals).
i go to the lowes on craig and jones for all my painting needs.
just fyi.
if you know what you need, what youre looking for, etc then this place is good considering the shopping center isnt fully developed so theres not too much business EVER.
but if you have minimal knowledge on anything EXCEPT appliances, dont bother.
you wont have any help here other then following different people around as they pawn you off on one another..
|