What a great bunch of people!!
I came wandering in here looking to get my great grandmother's ring cleaned - which they promptly assisted me with for free. While the ring was being cleaned I started to ask about the appraisal process and once the associate found out I wanted it appraised just for my own curiosity (as opposed to insurance purposes) she introduced me to a staff member who could give me more information on this ring - also for free.
Just by looking at the ring for 2 minutes, this man told me the clarity of the diamond, the size, a history lesson about the cut, the karat of the gold, and most impressively - that it was made in the 1920s-1930s. Wow! I learned a lot about my great grandmother's ring from these very knowledgeable, and helpful experts!
I appreciate how well I was treated even though I wasn't dropping a dime on their merchandise. If I am ever in the market for some beautiful fine jewelry, I will most certainly come back to Burland's.