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| - If I could give zero stars, I would.
I have been a customer at White Oaks for decades. I have recommended it to many people over the years, and our family has celebrated many special occasions there. On New Year's Eve, I took a family friend and my 99 yr. old mother to White Oaks, as it has always been her favorite restaurant. However, it was the worst and most disappointing experience I have had in recent restaurant memory.
The menu was a limited menu (not uncommon on a holiday) however, the prices were very high for food that tasted like it had been prepared for a banquet. Less than even average quality. However, the service was the most disappointing part of the evening. They got one soup order wrong, and by the time they got the correct soup, the two soups which had been served were cold. Next came two of the entrees, BEFORE the salad was served. When I told the food server that we wanted our salads first, he informed me that "it is the busiest night of the year, and we can't have food getting backed up in the kitchen." Not my problem! If you can't handle that many people, then don't take the reservation. Before the deserts were even brought to the table, the check was presented. At that point, we felt like "eat and get out!" Clearly, they were more interested in turning the tables over as many times as they could, as opposed to offering quality food and service.
Overpriced, bland food, disappointing service. After years of coming to White Oaks, this New Year's Eve was my last visit.
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