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| - Although the term "dim sum" is in the name, don't assume they serve it all day or that you can order it in the early afternoon. They run out of dim sum almost every day. The sooner they run out, the sooner they can charge for full meal orders. There are better dim sum houses in the Bay Area and LA. It can be extremely busy. On all 3 of my visits, most of the patrons were asian, speaking several dialects of Chinese. That was taken as a good sign, as dim sum is of Chinese origin.
Food
Although the menu is pretty big, the food is average to pretty good. The entrée recommendations are roasted duck (1/2 serves 2 people), #4 fried beef rice noodles, and sautéed beef with orange, extra crispy. I haven't tried the soup but it didn't look great. Dim sum highlights are short ribs, BBQ pork buns, crispy shrimp balls, and egg tarts. I can't really recommend anything else. The rest is ok.
Service
When busy, the chaos sends the staff into panic mode and anything can happen. The manager, an older Asian man speaking Cantonese and Mandarin, in a dress shirt and Lacoste sweater vest was rude to people in at least 3 languages. Our server was a nice woman from Hong Kong. Many of the bus staff seemed slow to help and quick to argue with other staff.
It's a fun place to watch people, staff and customers when it is busy. There's always some little drama. For the best value, go early for dim sum. Be prepared to wait. Try only recommended dishes. Call ahead and ask about dim sum availability, wait time, and hours. They all seem to change with seasons and holidays.
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