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  • We visited Bacchanal for lunch on a weekday and found only a 10 minute wait in line before we were led to our table by a confused "tour guide" of a hostess along with several other parties. The hostess got our table wrong and had to retrieve a new receipt to place on our table. She was having trouble communicating with the hostess stand on her headset. While she was gone a server scolded us for not having a receipt and accused us of sitting at a table to which we weren't assigned. Honestly, I think she scolded us because we are Asian. She spoke to us slowly and like children, as if she expected my Korean American husband to speak back with a heavy FOB accent. We complained to the manager about the mistreatment and lack of professionalism and the manager was disinterested in what we had to say and blandly offered to bring over a glass of champagne. Champagne? The experience wasn't worth celebrating. Once we settled down and sat at the table for several minutes deciding if we wanted to stay, we thought getting a refund would cause more hassle so we decided to just hit the buffet and try to put the terrible service behind us. The buffet was long and large and plentiful. Stick with the main buffet area and don't bother going to the side room which is stocked with high carb cheaper fair like Chinese food, bread, pasta and salad. The main area has about six types of juice rotating at once as well as variations of maybe ten types of meats as well as fish and stone crab claws. The dessert bar was pretty and plentiful. There were crepes on command and unique gelato flavors. While the buffet was pretty huge and we left with full stomachs, I don't know that we need to return. There are just too many ostentatious buffets in Vegas and certainly we can find one that balances food, flair and good service.
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