I come here all the time, because of the vast selection and the relatively close distance to my house. HOWEVER, the customer service is HORRIBLE. Like, always. The line is usually ghastly, and rarely more than two people working the registers. And everyone is going as slow as humanly possible. For example, there are 16 people in line right now, and one person ringing people up. ONE PERSON. And it's like this 9 out of 10 times. I have to blame management for this one... Because there are PLENTY of people working, but nobody is called to the front. Ugh. I go to Sephora whenever humanly possible, as I would encourage you to do the same.