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  • Sad to say I wasnt impressed at all. Really bummed out because we would come here every Sunday just about since they closed for remodeling and we would partake in the great happy hour deals. Sure the new decor is beautiful and contemporary and the choice of music is in good taste. I was so excited to go here since its remodeled new opening and so we went on a Sunday. I knew it was gunna be packed seeing as how its happy hour I made a reservation for 130 pm. Upon my arrival the 3 girls in the front looked at me like I had 10 heads when I said I had a reservation. There was almost no where to sit literally the place was nearly at full capacity. Finally found a table, and sat down. It took literally 15 minutes to even have the server come over and get us our water. I remained patient as they were slammed and this was the first Sunday since their reopening. It took another half hour to get 4 avocado rolls at which time I finally got the iced tea I initially ordered with my water. Our server said "the tea is in the back" The entire time the server was cold, quite standoff-ish, just not friendly. Hardly seen the server the entire dining experience. Seemed like she had an attitude. No apologies for anything coming out late or her being gone half the time. Ok I get it your busy but come on at least acknowledge your patrons. The food finally came out. The kids meal grilled cheese waa a joke. Fries were overcooked and hard and the sandwich, well lets just say I wish I woulda got a pic of that. I was too busy taking a pic of something else ... My lunch sandwich was fine until I nearly choked and cracked my tooth on a bone from the chicken. Talk about feeling absolutely disgusted. When I tell the server about what happens she has the nerve to ask me "is that a bone??" I had to bite my tongue with the response I had. Thankfully the manager rushed over and apologized and took it off the bill. As a kona grill veteran I still dont like how u have to be outside or the bar to get happy hour deals. As full as the place was, everyone should be accommodated with that happy hour deal. Even after all this, I would probably give kona grill at least another shot. Just wont be for quite a while. *sigh.
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