I just read Sierra M. review,Something doesn't make sense.You said "Every time I called they were rude", "Extremely" rude to your boyfriend, Why would you go there? If they were so rude & you had a groomer you were happy with, why go to a place that the groomers are "rude"? I have taken my 2 dogs to Bargain Barks for about 6-7 years. I know both dogs are difficult to groom, but they look amazing when done. They are put in an open play yard with other dogs & it's almost like being at the dog park.Both Alison & Pam are very nice & my dogs love them!