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| - I used this company to move my stuff from Reno NV to San Diego, CA and had the worst experience of my life. I had never used a moving company and chose champion movers because they had good reviews on Yelp however, I will never use this company again.
Upon a 30min. late arrival time from my movers, they were extremely slow and took 2 and 1/2 hours to move one mattress and box spring set, a desk, a mirror, and about 7 small, light boxes. On the bright side, nothing was broken due to a long thorough packing process. After everything was loaded onto the truck, we were told by the movers that our stuff would be in San Diego in two days. Unfortunately, our stuff did not arrive until the Sunday after (4 days prior to time we were told). When our movers arrived, an hour late, they had lost their elevator reservation, making them take much longer than necessary.
Due to our concern of packed medications and other urgently needed stuff we were expecting to have based on the original moving time, we tried to expedite the moving process by talking to the manager. Lauren was super nice and understood our concern, but had no control over how we could get our stuff sooner. We were not offered a reimbursement for the extra expenses we needed to spend for essentials that were packed in the move. We were also put on hold countless times when trying to determine where our stuff was or when we were going to receive it all. We thought it was convenient when they gave us direct lines to our movers when they were in route, but when they realized they had quoted us a wrong date, we were ignored every time.
Please consider all these complications before you hire champion movers and prepare for long packing time, expect about a week or more in advance during heavy moving months, make sure you do not pack medications or other important stuff needed in between moves, and make elevator reservations about an hour after the given ETA. Good luck!
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