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  • I can't speak to the effectiveness of their product as I wasn't able to get past the lack of customer service. I found this company on yelp, as we were in need of a new pest service to help keep the scorpions in our area at bay. Since they had such good reviews, I checked out their website. I liked what I saw, so I filled out their form to get contacted for an estimate. I received an email back from Jaime a few days later, and they gave me a price quote. I asked if they could come out to do an estimate, so I could get a better idea of what they could do to help me pest issue, and get a more accurate pricing. The response I received was along the lines of they don't come out for estimates, making me feel as they are a one price fits all company, which goes against their supposed "custom service" for their customers. When I inquired about the high quote as I have done my research and have received estimates from other local companies, and have used some local companies in the past, I was told they are priced competitively and "go look on yelp on how great we are". The end. Well, no you are actually almost double what most companies are around the valley when they ACTUALLY CAME OUT TO GIVE A PERSONAL ESTIMATE. If your service works that well that customers are willing to pay that then great. However, you really aren't giving me the chance to find that out, as the only way I could get them to come out here was to hire them sight unseen. I felt as if my business was not important to them, and they could care less about my concerns. Since this is a glance into the professionalism, and customer service they brag about, I think I will pass. These companies are a dime a dozen, and great customer service should be your first priority.
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