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  • I'm very disappointed in this five guys, I normally go to the one off of Scottsdale & greenway and LOVE the service and the food. My friend and I were in the mall and we decided to wait for five guys to open instead of going somewhere else. We got in line and the woman at the counter explained the menu to my friend since she had never been to a five guys before and told us the small fry was enough for 3-4 people. We started to order and I tried to order what I normally get at every other five guys which includes grilled tomatoes. Someone else behind the counter jumped in and said they weren't allowed to grill tomatoes and would not give me a reason why, he listed off ten other things they were allowed to grill though. I used to work at a five guys and, like I said earlier, order the same thing all the time at other locations. It wouldn't have been a big deal if he would just have told me why. So I just ordered and didn't get tomatoes. We went to the drink machine and they were out of almost every soda. Then we got out order and we got enough fries to maybe feed two people, which was definitely not what we were told while ordering. The cheese was barely melted on my friend's burger and my grilled cheese. Very disappointed, I definitely won't be stopping at this location again.
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