I recently moved here, (a little less than a year ago), and I love Chick-Fil-A. Unfortunately, this one is not anywhere near as friendly as others that I've gone to. The people who take your order don't really let you speak to make changes to your order. They seem to go 100 miles per hour, which is fine. I get its a FAST food restaurant, but I should also be able to get a word in on my order if I want it well done or no pickles or whatever.
I also noticed that their chicken isn't always fully cooked through. I want to say 90% of the time I've ate here, the chicken had been warm on the outside and pretty cool in the middle. And you could just taste the chicken and how it didn't taste fully cooked. Typically I will ask for well done on the sandwich because I feel that it would cook the inside a bit more, but that's not the case.
I ordered a vanilla shake the last time I came here and it was green. When I asked about it, the guy at the window stated it was "St. Patrick's Day the day before, don't you know you days. It's vanilla, we gave you the right shake. Good bye!" So I drove off upset.
I wouldn't recommend this Chick-Fil-A to anyone. It surprises me that the Chick-Fil-A on Gilbert & Germann is so much more friendly and the food taste so much better and yet this one is completely the opposite. Shouldn't I expect the same from all Chick-Fil-As regardless of where they're located? Very disappointed.