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  • The room was very nice. It was a good size and the bed was one of the most comfortable I've ever slept in while traveling. The facility was clean and well kept up over all. The only negative, and this is a big one for me, is the "free WiFi" was essentially non-functional. I could get on, but the speed and the signal strength were just not much more than old "dial up" connections. I did contact the front desk, and they forwarded me to the IT people, but they tried and tried, and never really got it working for me the whole time I was here. Normally, this would not be an issue, but I had a family emergency while I was here, and I just could not do anything via email about it. It cause a great deal of frustration and marred my overall stay in what could have been a fantastic experience. My suggestion is that if you can't provide high speed WiFi, and only hard wired with a data cable, please provide a data cable in the room or one at the front desk that can be borrowed. When I called the front desk, they said they did not have these cables/cords. If you are not going to provide a satisfactory internet experience, make it known up front. I would have chosen another hotel. It's too bad that I could not really get past this and enjoy the whole experience here at the Wigwam Hotel and Spa.
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