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| - When I first came to Swish the first 2 times, I think I would have rated it a strong 4 star. Great decor, good server recommendations on how much food to order (since most of the dishes are shared).
I agree with the comments that it is a bit overpriced, but for the location and the "vibe", I expected that.
HOWEVER, my more recent experiences (last 2 times) dropped it to a 3.
I took my family here for a birthday (table of 6) and asked if I could use the travelzoo voucher I purchased (pre-paid and valid for 2 dishes and 1 table top set). I was going to order these items anyway, but if I could apply it that would be great. They said no, because the code needed to be validated ahead of time, with the reservation and only works for tables of 2. At the end, I was charged a whopping 23% gratuity (usually group gratuity applies to tables of 8+, and its 15 or 18%) with no special cake or anything as I mentioned it was a birthday event when I reserved.
My next experience was a reservation of 2, to use my voucher. They took my voucher number ahead of time and when the bill came, they charged us HST on the full amount, which is wrong, since what I had was a voucher, not a gift certificate, and charged 15% gratuity automatically on the original amount. While I was ready to pay 15% gratuity on the original amount as suggested on most deal vouchers, I felt almost insulted that they pre-charged us in a "classy" establishment like they expected me to run off without a tip.
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