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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2012-10-31 00:00:00 (xsd:dateTime)
itemReviewed	M·A·C Town Square
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	5 (xsd:int)
rev:text	I have to say I've been going to this store since it opened and have had them ignore me as stated in the other reviews but I've also had wonderful service. I think the problem is they are too busy of a store for the limited amount of staff they have working. But I must say my last experience on October 27th was absolutely horrible!!!! I only by Mac I don't use any other make up and I've had my make up done many many times by Mac but never at this store. I've had it done at the Macy's Fashion Show every time, I should have continued having it done there. I had made an appointment for my friend and I at 4:00 we arrived 10 minuntes early and tried to check in but was ignored repeatedly. We were even in line and the staff at the counter ignored us to take people behind us! VERY RUDE!! So we finally get checked in and told to wait, that they are a few minutes behind. Okay no problem that's why I made my appointment so early so we didn't have to rush. However I finally get seated with someone and introduced as the girl who was going to do my make up she asked what I wanted to do and I guess what I wanted was too boring or something because she walks off and 20 minutes later I am told some guy named Antonio will be doing my make up instead and the other girl got assigned to someone else. Meantime when my friend gets checked in she's already scratched off the list because someone has taken her appointment and said they were her! You'd think they would of asked for verification of the phone number that made the appoinment which they write below your name. So they seat my friend and she is introduced to the person doing her make up who goes and helps tons of other people check out instead of doing her make up just keeps walkin up to my friend telling her I'll be with you in a few minutes. I'll be with you in a few minutes, I'll be right with you. 40 minutes later she finally starts her make up. Meantime I'm getting my make up done and the guy is totally rushing and tells me he doesn't have time to do eyeliner and he doesn't spray it with the setting spray or even do any of the final touches that Mac is known for in their make up like the inside corners or any liner of any type on my eyes at all including the wet line. I was extremely disappointed! I could have done the make up job he did on me! I do my make up the way he did on a daily basis I was hoping for the usually wonderful job I get at Mac at Macy's. He was too busy to go to lunch I guess and was behind because he didn't start on me till 4:40 so I only got 20 mins of my appointment time I paid for. I also had the same problem with him going off to help customers who were getting make up and things like that. At Macy's they have set people doing make up and set people selling. Make sense! and better customer service. I have to say I'm seriously disappointed in my experience at this Mac and it's enough to turn me off to ever walking in that store again. I am forwarding this to the Mac corporation also so they get this complaint also. My friend was rushed through her appointment also and told that the lady didn't have time to do everything she wanted. To get these appointments you have to spend at least $50 which we spent well over $100 so I don't understand the way we were treated. I also can tell you why they were running so behind. They were taking walk ins for make up appointments when that weekend is one of the busiest for getting make up done and we all make appointments at least a month ahead of time. HORRIBLE EXPERIENCE!!!! Don't get your make up done there!!!!!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Misty

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