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  • After my last review I was contacted by management. They said how sorry they were about my experience and that they would love to have me back to give them a second chance. Finally decided to take them up on their offer, hoping they've had enough time now since opening to work out the kinks. We arrived and the lady at the ticket booth said they were having computer issues and it would be a little wait. About 15 minutes later she found my name and handed over the tickets. I understand computer issues happen and was fine with the wait. It was now just a couple minutes to 8:00 (show time) and we went to our table. Our table was a four top in the back of the room which IMO is MUCH better than being at one of the tables closer to the stage (the close ones are WAY too crowded). Our server was nice and we ordered food and drinks. They came out fairly promptly and the food was far better than on my first visit. We eat and drink, It's now 8:30ish and the show still hasn't started nor has anyone been on stage. Figure they're running just a little late since it took longer for people to get in due to the computer issues. But, then a little later the manager comes on stage and explains that the comedian (Amy Schumer) is sick and wasn't able to be there. He said instead they rounded up a few locals and everyone would be getting a refund on their tickets (my tickets were comped anyways so this didn't really apply to me). I have no problem with that EXCEPT that they really took advantage of people by waiting until they got everyone in there ordering food and drinks before they told anyone of the situation. The couple next to us were pretty pissed and wanted to leave so asked for their check but the waitress told them they still had to order their second drink. In a situation like this I think the least they could do is forgo the two drink minimum. If they really wanted to shine and earn repeat business I think they should have told everyone that they would love for them to stay and that everything they ordered up to that point was on the house. The local comedians were pretty good and tried to put on a good show despite the situation. At the end David Spade who was in the audience to watch Amy's show stepped up to the stage and gave a short performance. That was nice but I don't really care who they brought up I still think management should have let everyone know that Amy wasn't going to perform sooner. They had to know by 8:00 that she wasn't there and should have given people the choice at that point to stay or go. So upgrade to two stars for better food and better service by the waitress.
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