I visited this location this evening and was politely greeted by two gentlemen when I came through the door. Tim took my order -steak and cheese, no mayo- and repeated it back to me before I was charged. Tim continued to make conversation as he was preparing my food, and it was warm and just the way I'd ordered it when he brought it to me. The manager on duty, Ross, also came by to ask how my night was going and check on the quality of the food. The restaurant was clean, and I used the bathroom on my way out, which was fully stocked and very sanitary. Overall very pleasant experience!