Do NOT stay here! This was the most filthy place we have ever stayed at! Our first room was full of beer cans and towels on the floor. Then they "upgraded" us to a Penthouse. See our pictures! Every surface was sticky and gross! Here is the wonderful list unbelievable conditions of this room. Then when we asked for the room to be cleaned, they said okay and NEVER did anything about it. We asked for ANOTHER room the next day and they said they did not have one! Broken phone - didn't even have a dial tone. TV in Master unplugged so after we plugged it in it clicked several times and started screaming at a very high pitch. Blue makeup fingerprints smeared on the door. Many broken or not working items such as lightbulbs missing - remote control for the fan and light were gone. We walked on towels due to the filth on the floors. Crumbs galore under the living room chair and hide a bed, including several dental floss sticks! Gross! Dishwasher and stove were disgusting and so dirty nobody would EVER want to use or touch anything! Carpets, drapes were torn and tattered. The window was broken - not the latch but the actual window! Breakfast room was filthy - in fact, the 2 mornings we went down to the breakfast room there was food particles everywhere! The next day the same particles were still present! EWWWW! Waffle batter was like water! Unbelievable! We only ate packaged items! Then ate breakfast elsewhere! NO JOKE!
I am 61 years old and I have traveled the world and this was worse than I've ever seen.
Then Wyndham and General Manager of the site would only reimburse 1/2 of our bill or 15,000 Wyndham points.
How embarrassing for them to not honor the full bill of $188 for a completely unsatisfied customer! We were there on business and could not change the location of our stay due to long hours away from the property.
Pathetic!