We recently moved form California to Arizona and were so excited to have HH nearby... However... This place is a hot mess! I have been there on three separate occasions with terrible experiences. The first time I ordered the kid let someone else walk out with my pizzas and only checked the ones I had after the fact. He went chasing the guy out to his car to ask him if we could switch.... First red flag. The second time I ordered I showed up to pick up my pizzas and the kid had cut his finger with a knife and had his hand wrapped in a bloody towel. He proceeded to bring over my 2 of 4 small pizzas with one hand to the counter. It was disgusting... He then explained that he had dropped two of them and they were re-making them really quickly. By the time those were finished the original two were cold and gross after being kept in the hot box. The last time we went one of the pizzas was burnt to a crisp because they said when they took it out it needed more cook time. They cooked the crap out of it.
I gave it 2 stars because I love HH but this place needs to get employees that have more common sense! It is constantly full of kids that seem of high school age and lacking in very basic life skills.