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| - This review should have been written a LONG time ago, but we were holding off in hopes that Treeline would finish the work they started in November 2012.
We initially met with Treeline's then owner, Odean Ortega, who drew up our plans and really left no room to budge with the budget. A job well done on his part if I'd say so. We spent almost $8000 for his crew to redo our front and backyard with new plants and some hardscaping. The company transferred the project to their contracted project manager Mark Banderett who oversaw the work, which took about 5 days to complete. They left a few things unfinished including painting a stucco wall which needed 2 weeks to cure, and a few other things like adding stabilizer to the decomposed granite in our patio.
Fast forward 2 months, Mark finally returned to address the odd jobs. We were charged some more money for other things that we requested (fine by us), but when I wrote the check to Treeline, Mark told us to write a new one directly to him instead. He explained, "I'm doing this on my own to save you money." He collected his money and neglected to complete the work. Text after text, he repeatedly gave me excuses for not showing up, pushing me off to later dates, blah, blah, his aunt died, and then he just stopped returning my calls.
I called Treeline MANY times and explained our unique situation to their office manager, Paula. When Odean finally reached out to us, he came and evaluated the work that still needed to be done, and he said he would send out some guys to finish everything since the original work in our contract from almost a year prior still hadn't been complete.
Then, nothing. He never came back.
I called the office again. Now they have a new owner, James. He personally came out to take a look at our yard, not to DO anything, just to look. Several weeks later he returned. At this point our irrigation system in the front yard was not operating, he claimed our timer had broken. He sent us a quote to replace it, and another quote for Treeline to come by weekly to maintain our property, you know, to "protect our investment." We gasped at the ridiculousness of their quote to replace our timer: $400. And the maintenance: $200/month. ABSURD.
My husband replaced our sprinkler timer for $50. Turns out that was never the problem. We called our neighbor's maintenance guy to see if he could get our sprinklers to work and he fixed whatever was wrong for free. BOOM.
We regret every penny we spent with Treeline and their contractor Mark. You will too. I promise.
Goodbye Treeline.
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