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  • Only Bc I can't provide zero stars. We've been to this particular Black Angus previously, & have always had good service & great food. This time the steak was over cooked, we asked for medium rare, ended up with what I would consider well done. Had no pink at all. The salad had old looking pieces of lettuce in it, couldn't even eat it. The baked potato was slightly over cooked, but even at that, was probably the best part of the whole meal. Our waitress Shayla A, at first seemed very kind & accommodating, even offered to replace the salad with soup of our choice. But when it came to making the meal right? She said there was nothing she could do, it was cooked exactly how we ordered, & she couldn't ask the chef to recook another steak when what she served was fine. We asked to speak with a manager, only to be told there wasn't one on duty. This was about 8:00 in the evening. We left there, disappointed & hungry & went next door to LongHorn Steak house, & had an amazing meal. I won't go back to Black Angus, but will most definitely frequent LongHorn which is literally right next door anyway.
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