Worst place to book especially having a time share with them. This happen to us twice. Don't EVER book with them In the middle of June when there is EDC and IBS that week, they will give your room away to someone else! First time they did that we was sent to another place with roaches, recently for the second time they gave our room away to someone else when we noted "late check in" and same thing again. Customer service is the worst always acting like that can't do it or fix it. I don't recommend this place to anyone unless you like bad customer service and roaches. Will never stay there again learn our lesson the second time.