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  • After a long drive from Columbus my husband & I ran inside of this steak & shake to place a take out order. There was a tempting picture of their The prime steak white truffle sandwich. Made our mouths water...so we ordered this sandwich with 2 orders of fries. no problem waiting 15 minutes cause it looked soon good. We get home (starving) opened our wrapping to find a skinny little burger with a tiny piece of cheese on a huge dry bun...no mushrooms, onions or anything else on it! Not to mention our bill came to $16.98....FOR THIS PITIFUL SANDWICH!!!! So I called to speak to a manager, an of coarse she said she was sorry, but they ran out of mushrooms so this order should not have been placed to begin with! Yes, she did say to bring in our receipt & they wii either refund or replace, but living 20 minutes away, we probably won't bother. Not surprised this restaurant has only a 2 star review! AWFUL!
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