One plus to this place was if you deny housekeeping you get a $15 credit to your room. It can't be the day you're checking in/out and you do have to call and let them know.
Did not like this hotel at all. They charge for EVERYTHING. You would think coffee of all things, but no. There's a Keurig and next to that are 2 cups wrapped in plastic with the kcup inside I assume, $3.50. Water on the dresser was $4 I believe, seems free at first but read the note fully to not be fooled!
I had the upgraded room with a fridge and pillow top mattresses in the north tower. I'm not sure if it's renovated since this used to be a Hilton, but I'm not impressed. Paint looks terrible in the restroom, scuff marks on the walls, there's a knob missing on one of the drawers. What really got me was the water pressure in the shower though, just sorry.
With the required resort fee you have to pay you're able to connect one device to the wifi. I had my wii with me and was ready to watch some Netflix. It didn't work so I called tech support & didn't get anywhere. I wouldn't be surprised if there's some kind of limit on how much capacity your device can have so you can connect to the wifi.
Wanted to go for a swim on a Saturday evening, pool closes at 8pm!! Plus this hotel isn't as close as i thought it was to the strip. It's a complete bore here! Where's the attraction like the hotels on the strip? Any who, customer service was great, but I've had better experiences at a Marriott and won't be back!