I used to go to another eyebrow threading place and they messed up my eyebrows a couple of times. Since coming to Patel's, I've never been disappointed. They spend a lot of time getting all of the hair and still keep the eyebrows thick! They are also very good at shaping. I usually have the same woman (not sure of her name sorry!) and love the outcome every time but have had a couple of other women and they still did a great job!