I'm only giving 2 stars because I like the bodypump class/instructors!
I had 24hour fitness for years with no complaints and only switched to EOS because it's closer to my house. I had a discounted rate of $30 some dollars at 24 hour fitness and am paying $36 at EOS so about the same. Then I was hit with a $40 annual fee that I was never informed about!! Such a SHADY business. I specifically asked about fees when signing up and was only told about the cancellation fee. It's not even about the money, but I can't stand shady businesses!
Also, I've been asked if I had a towel in my gym bag and then was asked to take it out and show them. Are you kidding me? I did have a towel so no reason to harass me about it, but this really rubbed me the wrong way.
Not a good way to treat your customers!