I was very disappointed with this company, I too bought a groupon as a test to see if I could use them in the future. I called to reschedule my appointment 47 hours prior due to unexpected visitors and the manager was very rude and told me it had to be 48 hours and if I wanted to cancel I would be charged a 50 dollar fee. When the ladies arrived the head lady was very rude to the point I felt uncomfortable leaving them in my home for an hour alone but I did and was not impressed with their work at all, it was not cleaned the way professional cleaners should leave a house I could have done a better job myself I would not use this company ever again even if they were handing out free cleanings