I have been eating at jchen for years. I have always enjoyed their food. Today I picked up dinner for my family. We tried to eat the chicken chow mein and house special chicken. The chicken was not edible. It was completely rubbery. We were not able to eat any of it. I am praying we don't get sick. I called the restaurant warning them that something was wrong with the chicken. They refused to refund the chicken dishes. They insist nothing is wrong with the chicken. They lost a loyal customer in me. Like I said, we have been going there for years. The way the handled today was shameful.