Squishy/soggy/slimy french toast, no substitutions without being charged, and initially seating us in the worst possible seat available (in-front of entryway/kitchen)= 2 stars.
Apparently it costs them $0.25 worth of brain power to use an alternate ingredient. I am one of those annoying people that modifies menu items because I don't like some things that are standard to some dishes. i.e. avocado, sour cream, some cheeses, mayonnaise, and the list goes on...so I was not a very happy camper when I was told it was a $0.25 charge to substitute anything. If I was still 8 years old, my breakfast would have cost me $30. I can understand if I add something, but substitutions- that is stupid! And according to my sister they need to change a few things with their French toast.