Another yelp success story... Spent a silly amount of time trying to figure out "my" new car shop. Yelp to the rescue!
I emailed Whitey's through their website and got a reply within the half hour - wow. Back and forth, Scott answered a few questions and confirmed they could fit me in for a brake job the next AM and yes, they could also drop me off at work.
Scott had provided a quote sight-unseen, and when they called me after checking my car out and before performing the work, it turned out the job was $15 under quote. 1) That's never happened in the history of car services for women and 2) what a happy surprise!
They finished the work and again called me, and we decided I'd give them a buzz at 5 and have them pick me up. Cheerily the same dude who dropped me off in the AM came and grabbed me, and my car was ready to go when we got back. I was offered a bottle of water, my bill was ready, and I was professionally but cordially addressed by name.
No kidding, 5 stars.
PS It's so nice to drive a SILENT car and not the embarrassingly squeaky one! :)