My boyfriend and I decided to try Hon Machi a couple of months back. We wanted some sushi and we new to the area.
When we walked in, there was a man yelling that he would never come back here... Not off to a good first impression so far. The place wasn't too busy, maybe two of the tables were being used and no one was at the sushi bar.
We stood in the front for several minutes, while servers continually seemed not to notice us. We eventually decided to just seat ourselves at the sushi bar.
A waitress came about 10 mins later and took our drink orders, but did not provide us with any menus. The overall customer service was terrible. We gave it about five more minutes after she dropped the drinks off and decided to just leave.