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  • This place is very full of itself. That being the short of it. Do they have many kitchen thing-a-majigees you may find interesting? Sure, you betcha! Do they charge an inflationary price you may have guessed given the French title and locations in Kierland Commons and Fashion Square? Right again! Either of those would be permissible were it not for being so Wal-Martish in their knowledge of their own stock. Ack. One day I was looking for a channel knife. After much hunting a shop keeper suggested checking out Sur La Table. Their website said they stocked the item I was looking for. I called before heading out to be assured they were in stock, yay! I get to Sur La Table only to be shuffled through various staff who either didn't know what a channel knife is or didn't know where to find one in the store. Eventually a kind man looked it up on the net as I had, which showed their location had them on hand although no one could find them. He called the Kierland store which showed them in stock as well and called to make sure before sending me further afield. Whoa is I! After being put on hold for ages I surmise I could get to Kierland faster than his associates at the other store would answer his query. Asking that should anyone pick-up, I want the knife held aside for me, I take off again. Arriving at the Kierland store I am met with long lines and lack of staff. Eventually I get a staff member who knows who I am and presents me with TADA! an item that is not a channel knife which has been put aside for me. Durrr. After sifting through displays I find my knife, which is not on the properly tagged shelf but a match to the internet item. Sheesh. I appreciate that Sur La Table was the only place in the valley I found a channel knife but why did it have to be so HARD?
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