For my first experience buying/financing a car--a brand new one, at that--I was SO pleasantly surprised with how transparent, welcoming and thorough the Town & Country folks are. My "experience manager", Dion, walked me through car-buying (vs. car leasing) to help me understand what was best for me with respect to my budget and financial situation. Yes, it was a lengthy process, but it ended with me in a brand new Ford Focus for a price I could easily afford. I highly recommend Town & Country, and especially Dion!