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  • If this had been a local business, it would have received 1-star, but since this is a chain, it barely holds on to a 2-star. My family and I go out to dinner every Monday and for this particular week, we settled on Chili's, who we had never really an issue with. We were there about 5:30 on that Monday and were seated after about 10 min (there was no one else waiting for a table, just us) Finally after being seated, we sat another 15min before our waiter even came over to get our drink orders. At that point, we had already knew what we wanted, so we ordered our food as well to save time from killing ourselves from having to wait again. The food was the normal Chili's food, but slightly colder and more 'thrown' on the plate than usual. The waiter tried to be kind, but it seemed like he was waiting on more tables that he should have (either that, or he was going outside to have a smoke after each visit to our table). Overall, We were highly dissatisfied with the speed, quality, and customer service of this location.
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