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  • Loco Patron did not earn our repeat business tonight. Judging by the crowd they don't need it. If enough people have a similar experience that we did maybe they'll start caring about their customers. Positives: fantastic atmosphere, great craft beer & cocktail selection. Oh and the corn elote appetizer was fantastic. Negatives: horrible service and the entrees were a combination of over & under cooked. We were disappointed as we were looking forward to checking this place out. The patio is AMAZING as is the ambiance inside & we loved the TV's with sports on every screen. However we should've known when we walked up when there was no one at the hostess stand. The hostess arrived & she put our names down with a 10 minute wait & we found seats at the bar to order a drink. The bartender took our drink order right away and brought us our drinks but then disappeared for 20 minutes. We decided that if the hostess ever came looking for us we would get a table as we could tell the bartender was horrible. Sadly the hostess never came looking for us to tell us that our table was ready. Finally another bartender came over and we ordered the corn elote & each got an order of tacos. While we waited for our food the first bartender took or fresh margarita order (they were fantastic!). She told us that she would get us silverware "if she could find it". She must not have been able to find it as we had to beg the other bartender for silverware after our corn elote arrived 20 minutes later. The corn elote was AMAZING however or entrees arrived 5 minutes later (before we could finish the appetizer). My carne asada tacos were overdone, dry & cold. My wife's tacos were not as cold however we both ordered a side of Spanish rice & the rice was under cooked. In a lifetime of dining experiences I have NEVER had under cooked rice, which was a shame because the rice had a lot of flavor. We would have enlightened the staff as to our thoughts on our meals however NO ONE asked us how our meals were. We thought about looking for a manager however every time we looked to the hostess stand there was NO ONE there. Finally as we were leaving the hostess was there however there was a line of people waiting for a table. Overall a very disappointing dining experience, which was a surprise since this is an established restaurant with a location in Old Town. Maybe they just need to work the kinks out but I doubt that we'd go back given our bad experience and that we can get better Mexican food with better service at half the price across the parking lot at Habaneros.
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