We have purchased our cars here and stay with them for the maintenance. We feel it's important to keep the records for future trade-in etc. Also we enjoy the rewards towards the next purchases. I do however find the waits are a little long but I would rather have quality over speed. Today it went from oil change to a few other items that were needed, and if I ask they will also show me the old filters etc. Today "Josh" was the guy and he was awesome. He even went to follow up on the times and helped get the wash done. (P.S. yelp has a coupon for free tire rotation make sure you use it)! Thank you again to Ford.