I just had a fantastic experience here. I usually shop this kohls, and like it, but the clearance sale they are having now is unreal. $6 for a tek hoodie!?!? Yay!!! The store was super clean and organized. The girl at the register was super sweet and friendly and efficient ( I forgot to check her name). Then, after I checked out, I realized that I forgot to use one of my coupons. She directed me back to customer service where Hamid helped me. He was able to credit the money I was supposed to save from the coupon back to my credit card easily and was so pleasant about it. I love this store :-)