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  • If I could give them 0 stars, I really would. I am an avid hater of Jimmy John's customer service (god, why are their sandwiches so good though?). I've tried almost all Jimmy Johns locations around the area, and this is my third time going into this location for about 1-2 years. I asked the guy after receiving my sandwich, could I get more mayonnaise? This 16 year old child gave me two small packets of mayonnaise. I love mayo, so I asked for more. He then says, "but that is more" while pointing to my hand with small packets of mayonnaise on it. What? Why are you complaining when a customer wants a couple more packets of mayonnaise? Does mayonnaise cost more than 90 cents a pack? Is it because you are running out of mayonnaise? Is mayonnaise having a national shortage? ARE YOU GUYS NOT A HUGE CORPORATION THAT MAKES THOUSANDS AND THOUSANDS OF DOLLARS PER DAY AND YOU ARE BEING STINGY WITH MAYONNAISE? After I told this guy, "yes, but I want more", he hesitantly gave me 3 more packets of mayonnaise. God I hate Jimmy Johns. Everything about the customer service is terrible. Bunch of teenagers who don't know what they are doing with no respect for people who give them business.
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