Italian food to me is unique in the sense that it's pretty easy to tell when it's done well and when it's not. This restaurant's customer service is beyond excellent. The waiters were there on their A game for every of our needs. They were nice and very open with what they thought were great choices. The restaurant is nestled in the heart of the Waverly community and the area was very active with people when I was there. The vibe of the area was energetic and very upbeat. However the food was mediocre at best. For what I was paying for it, it did nothing for me. I felt like I could have put the meal together myself and by no means do I possess any significant skill in the kitchen. Viva Roma you guys have most of it right. Your customer service is on point. You chose a great location and your staff and ambiance is great but your food lacks flavor and ingenuity. I would love to come back here, it's a great place but not for food I can put together my self for next to free.