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  • I hope there is a 0 stars for this company! If you are reading this review, you have been warned, just like the many ones over on Google and on Yelp. Don't know how this is rated 3 stars even! Like all the previous ones mentioned, the sales staff is nice until they get your money. After that, all their nice attitude goes out the window. First shock came when they charged additional amount to transport my motorcycle, even though it was already included in the initial pricing of the contract. The rep. Mr. Neil Bard (don't know if he still works there) promised to get it resolved and after several calls back and forth, it didn't and I had to pay several hundred dollars more. Second, the delivery came later than 3 weeks after due date. A lot of the stuff damaged including the motorcycle, which they charged extra for. They delivered at night 11.30pm and since we couldn't check anything during the dark hours, I contacted the customer service later in the morning describing damage. Long story short, the damage compensation came out to a mere $46!! They even lost a couple of our items and that costs more than $46! I filed a complaint with with better business bureau and with arbitration and all of them sided with Oasis only because I signed for the motorcycle at 11.30pm at night. Upper management was unhelpful and customer service during this whole process was horrendous. DON'T EVER USE THEM. YOU HAVE BEEN WARNED AGAIN.
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