I was highly underwhelmed at this shop. While the store was clean, inviting, and very cute, the service was chaotic. I've been to other shops like this where if they sell out they are closed for the day. I don't know how much they prepared for a gorgeous Sunday morning (one week into their opening), but when I got there around 11am they were sold out and making more. There was no menu of flavors, so I bought half a dozen (1 of each kind they had just made). Sadly, the donuts were tough and flavorless--I tried a simple glazed with sprinkles and it tasted like a bagel almost. I've had better donuts from Giant Eagle for much less!!! I think they could have been good if they were cooked longer but because they were rushing to get them out, they rushed to bake them. The service was also very odd: about 4 middle aged women behind the counter looking like they had no idea what was going on. Very poor planning and very disappointing for such a cute place. I hope they turn this around!!