Yes, this is a chain. They're a Chili's clone (or a TGIF clone, etc). Restaurants like this are a dime a dozen. But we had a coupon...
So we show up for lunch. Staff is friendly. Service is adequately attentive. I had a turkey burger which was pretty good. My wife had a bleu cheese burger with the salad bar add-on, and she liked it. It wasn't particularly special or unique, but it was good. You definitely could do worse. If you have a coupon it's fine for a quick bite. Join their email club and you get a birthday coupon (free burger).